Return & Refund Guidelines

30-Day Return Window: Upon receipt of your item, you have 30 days to initiate a return.

Return Criteria: Ensure the product is unused and remains in the packaging it came in. Don’t forget to have your receipt or a valid proof of purchase handy.

Initiating a Return:

  1. Drop us an email at support@stickerfire.store to begin the return process.

  2. Should your return be approved, we’ll share a return shipping label with you and provide detailed instructions for the package dispatch.

  3. All returns should be addressed to:

    📍 Address: 929 W. Sunset Boulevard, Suite 21-578, St. George, UT 84770

    ⚠️ Returns shipped without prior communication will not be processed.

For return-related queries, feel free to reach out to support@stickerfire.store.

Product Concerns:
If your product arrives defective, damaged, or incorrect, please get in touch immediately. We’re committed to resolving such issues quickly.

Exchange Policy:
For a smooth exchange, kindly return the current item. Once approved, place a new order for your desired product.

Refund Details:
After your return is received and inspected, we will inform you about your refund's status. Upon approval, expect the refund to reflect in your original payment method within 7 business days. However, banks or credit card companies might need additional time to process and reflect this in your account. 

Should it pass 10 business days since refund was initiated please reach out to us at support@stickerfire.store.

Shipping Cost Policy:
Once an item has shipped and the reason for requesting a refund is not the fault of Sticker Fire, the cost of Shipping is NON-REFUNDABLE.

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